Job Title: Service Advisor

Location: Germiston 

Job Type: Full-time

Company Description: Motus VW


Job Description:

- Act as the primary point of contact for customers bringing their vehicles in for service
- Greet customers and inquire about reason for visit
- Schedule appointments and manage workload for service technicians
- Provide estimates for services and repairs, as well as communicate any additional work that may be needed
- Keep customers informed of progress on their vehicle and any delays that may occur
- Coordinate with parts department to ensure necessary materials are available for service
- Handle customer complaints and resolve any issues in a timely and professional manner
- Maintain a clean and organized work area
- Assist with other duties as needed

Qualifications:

- High school diploma or equivalent
- Previous experience in customer service or automotive industry preferred
- Strong communication and interpersonal skills
- Ability to prioritize tasks and manage workload efficiently
- Knowledge of basic automotive terminology and service procedures
- Proficient computer skills
- Ability to work in a fast-paced environment and handle multiple priorities simultaneously
- Positive attitude and willingness to go above and beyond for customers

We are an equal opportunity employer and value diversity in our workforce. We encourage all qualified individuals to apply for this position.