Business Unit: Motus Car Rental
Reports to: IT Infrastructure & Operations Senior Manager
Based at/in: Bruma (Zulberg Close), Johannesburg

Position overall objective
The purpose of the position is to provide high-level technical support and services related to software, hardware, networks, and enterprise systems.

Job Outputs
• Install, configure, and maintain Windows servers (physical and virtual).
• Manage virtualization platforms (Hyper-V).
• Monitor server performance, resource utilization, and availability.
• Perform patching, updates, and regular system maintenance.
• Implement and manage Active Directory, DNS, DHCP, Group Policies, and related services.
• Support cloud-based environments (Microsoft 365).
• Ensure security best practices, including vulnerability management, backups, and disaster recovery.
• Troubleshoot server, storage, and network-related issues within SLA timelines.
• Document configurations, processes, and changes.
• Collaborate with the service desk and escalate complex issues when necessary.
• Any other duties as assigned by management

Minimum Experience
• 3 years experience in server administration or systems engineering.

Minimum Qualification
• Grade 12/ Senior Certificate
• National Diploma in IT; Computer Science or a related discipline

Minimum Certification
• A+
• MCSE, MCSA, or Azure Administrator
• ITIL Foundations V3

Minimum Requirements
• Valid, unendorsed driver’s license
• Knowledge of IT Infrastructure and operations process
• Implementation and adherence to IT processes and procedures

Competencies
• Interpersonal skills
• Communication skills (including effective telephone skills)
• IT Knowledge
• IT Systems
• Client focus
• Attention to Detail
• Team player
• Business Understanding
• Problem Solving and Troubleshooting skills
• Work under pressure
• Multi-tasking and organizational skills
• Conflict management
• Team leadership

Personal Attributes
• Flexible, self-motivated, trustworthy and highly responsible and reliable.
• Honesty and integrity in all business dealings.
• Innovative, decisive and disciplined.
• Committed
• Professional
• Resilient