Job Title: Depot Manager

Company: Europcar

Location: Kramerville

Job Type: Full-time


Europcar is a leading car rental company is seeking a dedicated and experienced Depot Manager to oversee our rental depot operations in Kramerville Depot. The Depot Manager will be responsible for ensuring the efficient and seamless operation of the depot, as well as leading a team of rental agents and support staff.

Key Responsibilities:

• Manage all technical aspects of the depot.
• Manage all equipment in the depot 
• Manage outsource labour costs within predefined parameters and guidelines, and in relation to rental activity, with activities including:

• Forecasting and ordering
• Cost management and analysis

• Manage the quality control process in the depot in accordance with SAVRALA standards.
• Cultivate and maintain a culture of zero tolerance towards substandard quality.
• Implement, manage and streamline processes without compromising on quality.
• Manage and monitor fuel management system, fuel reconciliation and fuel ordering.
• Management of depot risk and all aspects of operational Health and Safety.
Ensure effective management of the claims process in area of accountability.
• Enforce strict process flow in terms of fleet movement and parking within the depot.
• Demonstrate a thorough understanding of fleet planning, business peaks and lows as well as fleet usage patterns.
• Achieve relevant depot goals related to fleet utilization, quality, turnaround times etc.
• Assist in short term fleet planning.
• Develop, motivate and manage the team.
• Fulfill HR function of depot staff, duty rosters and overtime management.

Minimum Experience

• 3 years relevant depot and fleet management experience within the transport environment
• 2 years team lead/ supervisory experience.
• Working experience with income statements

Minimum Qualification:
• Grade 12

Preferred Qualification:
• Fleet/Logistics Management or similar qualification NQF5+

Minimum Requirements:
• Unendorsed valid driver’s license.
• Computer Literacy (relevant business applications at an intermediate level of proficiency).

This role will demand long hours, overtime, and weekends in response to operational requirements and seasonal pressures.

Competencies:
• Strong communication (both written and verbal) skills
• Interpersonal Effectiveness: ability to effectively interact with stakeholders at all levels.
• Operational planning, organising and implementation.
• Depot Operations
• Business Acumen: ability to demonstrate an understanding of how business works.
• Vehicle knowledge: knowledge of vehicle features and new products.
• Quality Control
• OHS
• Supervision of Employees
• Stress and Time Management: work under pressure and within constant tight timelines.
• Negotiation skills
• Conflict Management skills
• Customer Orientated: a customer orientated approach to tasks/responsibilities of the role.
• Diversity: effectively able to work with people with different cultures and values.

Personal Attributes:
• Committed
• Professional
• Resilient
• Results oriented
• Outgoing personality with a passion for service excellence.
• Self-motivated
• Trustworthy and ethical
• Flexible: ability to adapt to changing conditions/requirements at short notice.
• Decisive and Responsible: ability to make decisions and take the responsibility for implementing and managing the decisions implemented.

If you are a self-motivated individual with a passion for the car rental industry, we encourage you to apply for the Depot Manager position at Europcar. Join our team and help us provide exceptional service to our customers.