UD Pretoria East currently has a vacancy for a Quality Controller. Reporting to the Service Manager, the primary purpose of this position is to manage the workshop to its full potential.                                                                                                                    

KNOWLEDGE AND SKILL REQUIREMENTS:

• Self-motivated and be able to work under pressure.
• Excellent Administration skills.
• Excellent Customer communication skills (Verbal, Telephonic and Written)
• Be able to compile technical reports.      
• Manage staff Key Performance Areas:
• Disciplinary procedures
• Interviews
• Staff development
• Prioritizing workload
• Keep W I P under control
• Compile reports
• Inform Product Support Department of product failures
• Ensure that technical information is updated
• Ensuring that warranty claims are administered and to ensure warranty parts are in the warranty store.
• Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to.
• Drive and manage profitability:
• Promote labor sales
• Ensure that all cash is collected
• Proper cost control
• Additional duties will be given and many change from time to time as required
  
• Providing customers with excellent service:
• Ensuring that work is carried out to UD Trucks Standard and as arranged / agreed with customers
• Constant customer/service advisor feed back
• Handle customer queries
• Give feedback on Tactix complaints                                                                        

QUALIFICATIONS:

• Matric / N3
• Diesel Qualified Certificate
• Three years’ experience on UD Truck or Volvo Truck products is an added advantage
• Three years
• Clear Criminal Record
• A Valid Driver’s License C1, EC
• Computer literate

If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.